#THE PEOPLE WHO FIX COMPUTERS AT WORK HOW TO#
#THE PEOPLE WHO FIX COMPUTERS AT WORK INSTALL#
#THE PEOPLE WHO FIX COMPUTERS AT WORK UPDATE#
#THE PEOPLE WHO FIX COMPUTERS AT WORK SOFTWARE#

It’s important to understand the problems your customers are describing and know the questions to ask to clarify the situation.

#THE PEOPLE WHO FIX COMPUTERS AT WORK SOFTWARE#

You have to be patient and sympathetic as you’ll often be helping people who are frustrated with the software or hardware they’re trying to use. In addition to the technical skills, you should possess these nontechnical skills: Customer service skills You may also have to coordinate with your customers’ hardware and software vendors to ensure that any new equipment is ready to operate according to schedule. You’ll have to address the needs of your customers’ employees who are having technical issues during any updates. You’ll probably be responsible for evaluating and providing suggestions for hardware and software standardization as well as maintaining an inventory for upgrades and software licensing.

#THE PEOPLE WHO FIX COMPUTERS AT WORK UPDATE#

When new software upgrades are released, it will likely be your job to update your clients’ systems, ensuring all the computers are working on the same software. You’ll have to repair and maintain servers, personal computers, and other equipment and work with your customers to resolve complex and routine computer issues.

#THE PEOPLE WHO FIX COMPUTERS AT WORK HOW TO#

You’ll also have to know how to respond to malware and virus issues in personal workstations and your clients’ networks. You should be able to use diagnostic tools to discover and resolve any hardware or software problems.

#THE PEOPLE WHO FIX COMPUTERS AT WORK INSTALL#

You’ll also have to uninstall old applications and configure your clients’ computer networks as well as install anti-virus solutions and other tools your customers use. Part of your responsibilities may include installing new computer hardware, servers, networking components, and integrating other peripheral equipment. Technical skills for computer techniciansĪs a computer technician, you’ll need the technical skills that enable you to perform the following functions: Installations Since technology is continually evolving, obtaining professional certifications could show potential clients that you possess the up-to-date skills and knowledge that meet industry standards. These exams also test how well you execute installations, troubleshoot problems, and perform maintenance tasks. In these courses, you’ll learn the basics of computer software and hardware and gain the skills you’ll need to succeed as a freelance computer technician.Ĭertification exams test your knowledge of hardware, software, operating systems, peripheral hardware components, and networking protocols. Some of these institutions offer training programs that prepare you for the certification exams. You might also consider earning a certificate by completing a computer technician training course from a community college, vocational school, or industry organization. However, you’ll likely stand out from your competitors by earning an associate’s degree in information technology or a bachelor’s degree in computer science, engineering, or a related field. To become a computer technician, you’ll need a high school diploma or equivalent. Computer technician education and certifications

Companies that can’t afford to hire in-house computer technicians will most likely turn to freelancers to fill the skills gap. Employment of computer support specialists is projected to grow 9% from 2020 to 2030, slightly ahead of the average growth rate for all occupations (8%), according to the U.S. The outlook for job growth in the field is good. The work can be done in the technician’s business location, a home office, or at a customer’s location. Simply put, computer technicians troubleshoot and analyze user problems and implement solutions.

Sometimes called computer support specialists, freelance computer technicians install, maintain, and repair computer hardware and software for their clients.

The people who fix computers at work